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Customers

What changes when it is one platform.

Every story below starts the same way: billing worked, until pricing changed. Here is what moved onto Occurly, and the number the finance team watched afterwards.

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The pattern

Three numbers that keep repeating.

Different sectors, different pricing models, the same three things move first.

Typical month-end close
3 days
Failed payments recovered
38%
Net revenue retention
118%

Customer stories

What moved, and what it changed.

Northwind Cloud

B2B SaaS · 3 entities · 6 currencies

SaaS and software

Subscriptions in one tool, usage in a warehouse job, revenue in a spreadsheet. The month-end number was reconstructed by hand and rarely agreed with itself.

  • Plans, add-ons and usage onto one catalog
  • Consolidated invoicing across three entities
  • MRR movement computed from live billing data
9 → 3

Pulsar AI

AI platform · high-volume metering

AI and usage-based

Token usage was rated in a nightly script. Credits, commitments and overages were reconciled per customer, per cycle, by a human.

  • Real-time event ingestion with per-second aggregation
  • Prepaid credits and commitment drawdown on the invoice
  • Hybrid plans: platform fee plus metered usage
99.9%

Meridian Media

Digital subscriptions · consumer scale

Dunning

Failed payments were a monthly write-off nobody owned. Retries were a single fixed schedule and reminders went out manually when someone had time.

  • Smart retries timed to issuer and payday behaviour
  • Branded dunning sequences with grace periods
  • Involuntary churn separated from real churn in analytics
38%

Consolidating four entities used to take the first ten days of every month. It is now a report we open on day one.

Priya Raghunathan Group Financial Controller, Meridian Systems

In their words

Faster close, cleaner data, fewer surprises.

Finance, revenue operations and engineering, on the same platform.

  • We moved subscriptions, usage billing and revenue reporting onto Occurly in a few weeks. Finance and engineering finally read the same numbers.

    Avery Chen VP Finance, Northwind Cloud Close cut from 9 to 3 days
  • Usage-based pricing used to mean a spreadsheet and a prayer. Now meters, credits and invoices just line up, every cycle.

    Diego Martins Head of RevOps, Pulsar AI 99.9% invoice accuracy
  • Dunning recovered revenue we were quietly losing every month. The retries and reminders paid for the platform on their own.

    Sara Okonkwo Director of Billing, Meridian Media 38% of failed payments recovered
  • The API is clean, webhooks are reliable, and the sandbox let us build with confidence. We shipped billing in a sprint.

    Tom Becker Staff Engineer, Forge Labs Live in one sprint
  • Consolidating four entities used to take the first ten days of every month. It is now a report we open on day one.

    Priya Raghunathan Group Financial Controller, Meridian Systems Close cut to 3 days
  • We changed our pricing twice last year without a migration project. That is the part I did not think was possible.

    Jonas Weber Head of Revenue Operations, Cadence Labs

Bring us your pricing model.

We will model it live and tell you what a migration would actually take, in writing.